DfI Interviews

• Employment
• Further Education (Key Stage 5)

Interview Skills

Body Language & Answering Questions

Welcome!

Last time, we leared:

• What is an interview?
  
• Preparing for an interview:

1. Appropriate Dress
2. Time of Arrival

Today

Preparing for an interview.

We will look at:

• Body Language
  
• STAR/CARL Method
  
• Types of questions
• Mock Interviews
  

Body Language

Combined with how you dress for an interview, your body language will give off positive or negative signals to the interviewer.

What is body langague?
Any examples you can give?

Body Language

Conscious and Unconscious movements and postures by which attitudes and feelings are communicated.

We want to portray that you are a positive and confident person. 

You are perfect for this job.

Body Language

In the following video we will see 7 tips to improve your body language in an interview.

00:47

What percentage of your communication is delivered through non-verbal body language?

1. 38%
2. 7%
3. 23%
4. 55%

01:16

To appear interested during an interview, you should?

1. Fold your arms
2. Slouch to the side
3. Lean forward slightly
4. Cross your legs

01:39

Breathing Exercise

1. Breath in slowly - Counting to 4

2. Hold the breath - Counting to 4

3. Exhale slowly - Counting to 4

4. Hold the breath - Counting to 4

Repeat until you are feeling in control

How to Ace An Interview

The following video provides us with the beginning of some tips on answering questions during an interview.

STAR Method

Situation – Set the scene and give details of your example

Task – What was your responsibility in that situation

Action – Explain exactly what steps you took to address it.

Result – What was the outcome of your actions

Or The CARL Method

Context

Action

Result

Learning

The C.A.R.L Method

The CARL model is a job interview technique where you structure each of your answers according to the different aspect of the model. 

CARL stands for:

• Context: Briefly describe the context of you experience
  
• Action: Explain what actions you took
  
• Results: Explain what happened as a result of your actions
  
• Learning: Identify what you have learned

Making Effective Decisions

Make and record effective decisions following the appropriate decision-making

criteria, framework or guidance. 

Ask questions when unsure what to do. Undertake appropriate analysis to support decisions or recommendations. Investigate and respond to gaps, errors and irregularities in information. 

Speak up to clarify decisions and query those constructively. Think through the implications of own decisions before confirming how to approach a problem/issue.

Using STAR or CARL, bullet point an interview answer for:

Tell me about a time when you had to make decisions and record the results.

Managing a Quality Service

Communicate in a way that meets and

anticipates the listener’s requirements. 

Actively seek information from others to understand their needs and expectations. Act to prevent problems, reporting issues where necessary. 

Encourage others to access relevant information or support that will help them understand and use services more effectively. 

Take ownership of issues, focus on providing the right solution and keep others up to date with progress.

Using STAR or CARL, bullet point an interview answer for:

Tell me about a time when you sought information from someone to understand their needs.

Leading and Communicating others while ensuring clear and effective communication at all levels.

Importance: Helps build trust, motivate teams, and foster collaboration.

Put forward their own views in a clear and constructive manner, choosing an appropriate communication method e.g. email / telephone / face to face. 

Act in a fair and respectful way in dealing with others. Write clearly in plain, simple language and check work for spelling and grammar, learning from previous inaccuracies. 

Ask open questions to appreciate the point of view of others.

Using STAR or CARL, bullet point an interview answer for:

Tell me about a time when you expressed your own views in a group situation.

Interview Prepation

• Arrive early
• Be nice!
• Relax
• Prepare:
• Ideally you will take time to go through the competencies and prepare STAR/CARL answers for each piece of the 3 areas.

Good luck!